At BUNCH, we provide secure, insured, and reliable shipping options for our precision-engineered lighters. Each piece is handled with the utmost care to ensure it arrives in perfect mechanical condition.
We ship to most countries worldwide. However, due to specific international regulations regarding luxury lighters and flammable-related mechanisms, we currently cannot ship to:
Important Notice: Please check your local customs regulations regarding the import of high-end lighters before placing your order.
Any import duties, taxes, or customs fees are the responsibility of the recipient and are not included in the shipping cost. These fees are determined by your local customs office.
Total delivery time = Processing time + Shipping time
⚠️ SAFETY WARNING: To comply with international aviation safety standards, all BUNCH lighters are shipped WITHOUT fuel (butane or fluid) and without flints installed (where applicable). You will need to fill your lighter upon arrival.
Once your order is dispatched, you will receive a tracking number via email. You can monitor your shipment at: https://bunchlighter.com/pages/order-tracking.
All prices are displayed in USD (unless otherwise selected). Final totals, including calculated shipping, will be clearly shown at checkout.
We accept one payment method per transaction. We currently support major Credit/Debit cards and secure third-party processors. By completing your purchase, you authorize BUNCH to charge the designated amount.
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Error Code |
Solution |
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Transaction cannot be processed |
Contact your bank to authorize the international transaction. |
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Contact Customer Care |
Verify billing details with your bank; if issues persist, email our support. |
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Codes starting with 4 or 5 |
Try a different card or payment method (e.g., PayPal/Apple Pay). |
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Codes starting with 6 |
Clear browser cache and wait 15 minutes before retrying. |
Your financial security is our priority. We use SSL encryption for all transactions. BUNCH does not store your full credit/debit card numbers or personal financial data on our servers.
Customer Support:
At BUNCH, every lighter is a symphony of precision engineering, premium materials, and artisanal craftsmanship. We are committed to providing an exceptional experience. If you are not completely satisfied with your purchase, please review our return and repair policy below:
Each piece in our Limited Edition or Antique Collection is a unique masterpiece. Due to the rare materials and hand-finished nature of these items, we encourage thoughtful selection. Our team is happy to provide detailed high-resolution photos or videos before your purchase to ensure the piece meets your expectations. Thank you for honoring the spirit of craftsmanship that exists only once.
We stand behind the mechanical integrity of our lighters.
For issues beyond 30 days, we do not provide refunds. However, to ensure your BUNCH lighter remains a lifelong companion, we offer Lifetime Maintenance Services:
| Feature | Measurement / Detail |
| Brand | BUNCH (Bunch Studio) |
| Model | DRAGON & PHOENIX HARMONY |
| Acoustic Signature | High-Frequency Resonant "Ping" |
| Artistry | 3D High-Relief Mother of Pearl (贝母浮雕) |
| Design Theme | Celestial Union & Eternal Prosperity |
| Height | 2.44 inches (62.1 mm) |
| Width | 1.47 inches (37.3 mm) |
| Thickness | 0.44 inches (11.2 mm) |
| Core Material | Integrated One-Piece Solid Brass |
“Two legends, one voice. A masterpiece of balance and light.”
The BUNCH "DRAGON & PHOENIX HARMONY" is a tribute to the ancient philosophy of Yin and Yang—the ultimate balance of power and grace. It is designed for those who value tradition, artistic depth, and the perfection of a mechanical tool.
The Masterful High-Relief Carving: The exterior is a tactile landscape. Using Premium Mother of Pearl Relief, our artisans create a multi-dimensional scene: the Dragon’s powerful ascent meets the Phoenix’s elegant dance. The natural iridescence of the shell provides a "dynamic glow" that changes from cream to violet and gold as you rotate the lighter, bringing the mythological creatures to life.
The Iconic "Harmonious" Ping: Excellence must be heard. Beneath the intricate shell carving lies a single-block integrated brass core. This high-density construction is the secret to the BUNCH Signature "Ping." Each flick of the lid produces a crisp, high-pitched resonance—a clear, melodic chime that rings with the authority and purity of a temple bell.
The 11.2mm Sacred Profile: At 11.2mm thick, this lighter provides a balanced, grounding heft. The contrast between the organic, textured surface of the relief and the cold, unyielding strength of the brass core creates a sensory duality. It is not just a tool for fire; it is a talisman of luck, harmony, and status.
We use premium, eco-friendly [Damascus Steel、Mother-of-Pearl Inlay、Iridescent Shell 、Sparkling Lacquer 、Cloisonné Enamel]. Every bunch is handcrafted to ensure durability and a realistic appearance.
We strive for 100% accuracy. However, due to screen settings and lighting, slight variations may occur. We can provide high-res videos of the actual stock before shipping.
Absolutely. We have stable logistics partners covering North America, Europe, Southeast Asia, and more. We provide a tracking number for every shipment.
We offer a wide range of secure and flexible payment options to ensure a smooth checkout experience. We accept all major Credit and Debit Cards, including Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay.
For your convenience, we also support popular digital wallets like Apple Pay, Google Pay, and Cash App Pay. If you prefer a flexible payment plan, Clearpay is available at checkout. Your security is our priority; every transaction is fully encrypted to keep your data safe.
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