Privacy Policy

PRIVACY POLICY

Date: [March 15, 2026]

1. Information on the Collection of Personal Data

1.1 Personal Data

In the following, we inform you about the processing of personal data when using our website. Personal data refers to any data that can be personally related to you, such as your name, address, e-mail addresses, and user behavior. We process your data in compliance with global data protection standards and legal obligations, including the EU General Data Protection Regulation (GDPR).

1.2 Data Controller

The data controller pursuant to Art. 4 (7) GDPR is:

BUNCH

Operated by: ARCANUM CULTURIA LTD

Address: Suite 6718, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ

Email: support@bunchlighter.com

2. Processing of Personal Data When Visiting Our Website

When using the website for informational purposes—simply viewing it without registering or providing other information—we process the personal data that your browser transmits to our server. This data is technically necessary for us to display our website to you and to ensure stability and security:

(A) IP address

(B) Date and time of the request

(C) Content of the request (specific page visited)

(D) Amount of data transmitted

(E) Browser type and version

3. Further Functions and Offers of Our Website

3.1 Overview of Offers

Beyond informational use, we offer various services (e.g., account registration, purchasing luxury lighters) and use functions to facilitate sales (e.g., payment selection) and analyze our market. To perform these services, you must provide further personal data.

3.2 Use of External Service Providers

We use carefully selected external service providers to process your data (e.g., SHOPLINE for our store platform, payment processors, and shipping companies). These providers are bound by our instructions and regularly monitored for security compliance.

3.3 Third Parties Outside of the EEA

If our service providers or partners are based in a country outside the European Economic Area (EEA), we ensure that an adequate level of data protection is maintained through contractual guarantees.

4. Contact and Account Registration

When you contact us by e-mail or via a contact form, the data you provide (e-mail, name, and telephone number) is stored to answer your inquiries. If you register a customer account, we collect:

(A) Your first and last names

(B) Login data (email and password)

(C) Contact details (postal addresses, phone numbers)

(D) Optional personal interests regarding our collections

5. Processing of Personal Data for Purchases

5.1 Shopping Information

When you order from BUNCH, we collect shopping data including:

(A) Purchased item details (model, price, finish)

(B) Order number

(C) Delivery and billing addresses

(D) Payment and delivery status

(E) Communication relating to the purchase or maintenance requests

5.2 Payment Details

We offer secure payment methods including Credit Cards and PayPal. We collect shared payment details to execute the transaction. We only forward information necessary for processing to our payment service providers.

5.3 Shipping Companies

We work with external logistics partners (e.g., DHL, FedEx, UPS) to deliver your orders. They receive your name, delivery address, and contact information to provide tracking updates and provisional delivery dates.

6. Cookies and Tracking Technologies

6.1 General Information

We use cookies, web pixels, and similar technologies to enhance your browsing experience. You may manage or withdraw your consent at any time via the "Manage Cookies" link in our website footer.

6.2 Types of Cookies Used

7. Retention and Erasure of Data

We store your personal data only as long as necessary to fulfill our contractual and legal obligations (e.g., tax and commercial retention requirements for up to ten years). If you close your customer account, your data will be deleted unless legal retention periods apply, in which case the data will be blocked from further processing.

8. Data Security

We employ rigorous technical and organizational measures to secure our systems. All orders and customer logins are transmitted securely using SSL (Secure Socket Layer) encryption.

9. Your Rights

You have the following rights regarding your personal data:

(A) Right to access and information

(B) Right to rectification or erasure

(C) Right to restriction of processing

(D) Right to object to processing (especially for advertising)

(E) Right to data portability

(F) Right to withdraw consent at any time

To exercise these rights, please contact us with proof of identity to ensure your data is not disclosed to unauthorized third parties.

10. Changes to this Privacy Policy

Improvements to our website or changes in legal requirements may necessitate updates to this notice. We encourage you to review this policy periodically.

11. Data Protection Officer

For any inquiries regarding data protection, you may reach our Data Protection Officer at:

Email: support@bunchlighter.com

Address: ARCANUM CULTURIA LTD, Suite 6718, 61 Bridge Street, Kington, United Kingdom, HR5 3DJ.

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